# Troubleshooting & FAQs

### Bot isn’t placing trades

* Check broker connection status (Connected). Reconnect if needed.
* Confirm market hours (bots won’t trade outside configured sessions).
* Verify options permissions and account type (spreads require spread approval + margin account at many brokers).
* Confirm buying power/collateral is sufficient for the strategy’s max loss.
* Review safety rules: daily loss limit, max trades/day, and ‘no-trade’ filters may be blocking entries.

### What happens if my order doesn't get filled?

If your order doesn't fill within 3 minutes, the order will be cancelled and tried again for another 3 minutes. If it doesn't get filled the 2nd time, the order will be cancelled.

### Orders are rejected

* Position would exceed your risk limits or broker margin requirements.
* Broker restrictions (PDT limits, risk controls, or options level restrictions).

### My P\&L looks different than expected

* Option prices are affected by volatility (IV) and time decay, not just price direction.
* Event risk (earnings, news) can cause IV spikes/crushes and rapid repricing.

### Safety & best practices

* Use defined-risk strategies when possible (spreads/condors) and know your max loss before entering.
* Close or reduce exposure before the final hour on 0DTE if you’re risk-averse.
* Stick to your plan: define entries/exits before the trade and avoid emotional decisions.

### I have a connection issue

* Options permissions not enabled (broker requires approval for spreads or advanced strategies).
* Account type mismatch (cash accounts often can’t do spreads).
* Insufficient buying power/collateral for the strategy’s max loss.
* Market data not enabled at broker (may show delayed quotes).